Privacy Policy
Last updated: Sep 15, 2025
1. Introduction
At TheCryptoBoost, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and cryptocurrency-related services.
By using TheCryptoBoost, you agree to the practices described in this privacy policy.
2. Information We Collect
2.1 Information You Provide to Us
- Account information: name, email address, encrypted password
- Profile information: trading preferences, crypto experience level
- Communications: messages you send us through contact forms
- Newsletter: email address for crypto news subscription
2.2 Information Collected Automatically
- Browsing data: pages visited, time spent, links clicked
- Technical information: IP address, browser type, operating system
- Cookies and similar technologies: to improve your user experience
- Analytics data: via Google Analytics (anonymized)
2.3 Crypto and Trading Data
- Mock portfolio: portfolio compositions for simulation tools
- Market preferences: cryptocurrencies followed, configured alerts
- Usage history: tools used, calculations performed
3. How We Use Your Information
- Service provision: crypto analysis, news, calculation tools
- Personalization: content tailored to your crypto interests
- Communication: newsletters, market alerts, important updates
- Service improvement: usage analysis, new feature development
- Security: fraud prevention, protection against abuse
- Legal compliance: compliance with regulatory obligations
4. Sharing Your Information
We never sell your personal data. We may share your information only in the following cases:
4.1 Service Providers
- Hosting: AWS, Google Cloud (encrypted data)
- Analytics: Google Analytics (anonymized data)
- Email: newsletter services (MailChimp, SendGrid)
- Customer support: ticket and chat platforms
4.2 Legal Obligations
- Response to legal requests from competent authorities
- Protection of our legal rights and security
- Compliance with crypto regulations (AMLD5, MiCA)
4.3 Aggregated Data
We may share anonymized and aggregated statistics about the use of our crypto services (market trends, cryptocurrency popularity).
5. Data Security
Security Measures
- Encryption: SSL/TLS for all communications
- Secure storage: encrypted databases
- Restricted access: multi-factor authentication for team
- Monitoring: 24/7 surveillance of access and suspicious activities
- Backups: encrypted and regular security copies
Important: No method of transmission over the Internet is 100% secure. We strive to use security best practices, but we cannot guarantee absolute security.
6. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Right of Access
Request a copy of your personal data
Right of Rectification
Correct inaccurate or incomplete data
Right to Erasure
Delete your personal data
Data Portability
Retrieve your data in a structured format
To exercise your rights: Contact us at privacy@thecryptoboost.com with your detailed request.
7. Cookies and Tracking Technologies
7.1 Types of Cookies Used
Type | Purpose | Duration |
---|---|---|
Essential | Website functionality, security | Session |
Preferences | Remember your crypto choices | 1 year |
Analytics | Service improvement | 2 years |
Marketing | Personalized advertising | 1 year |
7.2 Cookie Management
You can manage your cookie preferences through:
- Our consent banner during your first visit
- Your browser settings
- Our preference center (link at bottom of page)
8. International Transfers
Your data may be transferred and stored in countries outside the European Economic Area (EEA). We ensure these transfers comply with GDPR requirements through:
- Adequacy decisions: countries recognized as providing adequate protection
- Standard contractual clauses: agreements with our non-EEA providers
- Certifications: Privacy Shield or equivalent
9. Data Retention
We retain your personal data only for the time necessary for the purposes for which it was collected:
- Account data: while your account is active + 3 years after deletion
- Browsing data: 25 months maximum (Google Analytics)
- Communications: 3 years after last contact
- Legal data: according to regulatory obligations (up to 7 years)
10. Changes to This Policy
We may update this privacy policy to reflect:
- Changes in our crypto services
- Changes in regulation
- Security improvements
Important changes will be notified to you by email and/or through a notification on the site. The "last updated" date will be updated accordingly.
11. Contact
Contact Us
For any questions regarding this privacy policy or your personal data:
- Email: privacy@thecryptoboost.com
- DPO: dpo@thecryptoboost.com
- Address: TheCryptoBoost, 123 Crypto Street, 75001 Paris, France
- Phone: +33 (0)1 23 45 67 89
12. Supervisory Authority
If you believe your rights are not being respected, you can file a complaint with the competent supervisory authority:
CNIL (France):
Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Tel: 01 53 73 22 22
www.cnil.fr